Buying a home is exhilarating but at the same time, can also be a little stressful and become a complicated experience in knowing which way is the best way for you. More importantly, its one of the biggest decisions you're likely to make in your life.

Making life easier! We have introduced a NEW streamlined service from listening to our customers and then responding.

Breaking it down to 4 simple areas that specialise in exactly what they're suppose to do, so you get more out of us with an easier way of doing it.

Inside Mortgage Broker Loan

1. Conduct interview and submission of paperwork
2. 15 Point checklist complete and submit application

MPU Mortgage Processing Unit

1. Check quality & submission of paperwork
2. Match suitability of product and type
3. Arrange credit reports & order valuations
4. Liaise with customers as per a pre-arrange contact plan

LEGAL Solicitors Department

1. Conveyancing and property searches begin
2. Received mortgage documents and initial appointment booked with customer
3. Completed 100 point I.D
4. Witness of mortgage documents
5. Certificate of Currency requested
6. Settlement booked and monitored

CARE Post Settlement

1. Customers are introduced to CARE
2. Broker books a post settlement appointment to ensure all accounts are correctly set up
3. Feedback complete
4. Budgets complete
5. Settlement complete

Why?

To combine a stronger relationship focus between broker, lender and solicitor who together work as a team towards excellence and customer satisfaction.

Benefits including:

Quality control & consumer protection
Improved timeliness of mortgage processing and documents handling
Faster approvals
Faster settlements
Legal aspect to purchasing property
Fully automated updates with real time processing
Documents specialists that visit you at your own home - No need to search for JP's to witness docs
Overall improved process and administrative requirements from application to settlement

Click here for our NEW brochure!